Customer Info


Participants Info

Note: toddlers age 2 and under are FREE, but must still be included in your reservation.

Cancellation Policy
You may cancel or modify your reservation up to 24 hours before the start or your reservation. A $20 non-refundable deposit is included as part of all reservations however, and that charge will not be returned for customer-initiated cancellations. For requests to reschedule, we will happily allow one date-time reservation change free of charge. Additionally, any requests to cancel made less than 24 hours before the reservation time will not be refunded, regardless of weather conditions. A no-call/no-show will likewise not be refunded.

Finally, if cancellation is necessary due to circumstances described in our extenuating circumstances policy, you may be eligible for a full refund including the $50 deposit. If for any reason you are unsatisfied with your Snow Schoolers experience, please contact our guest services team directly.

Pandemic Pledge

  • Masks - I will wear a face covering on the ski and sled hill at all times. This includes both indoor and outdoor spaces, except when eating or drinking.
  • Social Distancing - I will physically maintain at least 6 feet from other guests.
  • Hygiene - I will wash my hands with soap and warm water for at least 20 seconds before and after using shared spaces like restrooms.
  • Symptoms If I am not feeling well at all, I will stay home.
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